Chat Cortex IA

The Learn shortcut has been removed from the top of the conversation. Help remains in Settings.<br>• The conversation has more room without the permanent Learn shortcut or its automatic invitation.<br>• Articles, videos and the guide remain available in Settings › Learn.

Select, archive and organize website conversations with bulk actions and deletion you can undo.<br>• Select website conversations with a long press or desktop shortcuts and apply actions in bulk.<br>• Expired website conversations, those deleted by the visitor and completed conversations move to Archived; a new visitor message reopens support.<br>• Delete website conversations with confirmation an

Forms, visitor sign-in, departments, hours, notifications and reports for your website chat.<br>• A form before the chat, with consent, and visitor sign-in through your own website; you choose who joins each conversation.<br>• Departments and support hours, sending each conversation to the right person; pages where the chat shows or stays hidden.<br>• Notifications just the way you want: per chat,

PDF anexado pode ir inteiro para as ações que você pedir no chat (guardado em pasta privada da sua conta, até 8 MB, apagado após 7 dias sem uso). Ao responder um aviso, a conversa fica ligada ao aviso de origem. Mensagem mais clara quando um login social falha.