📈Last 7 days+42 installs — 5% faster than the week before (+40) · 4/day since Oct 7
🏆Among Business appstop 4% by installs gained this week (1236 peers growing)
🛠Updatesactively updated · updated 19 days ago · every ~10 days (2 updates tracked)
Installs since launch
+129 installs
since Oct 7
Update history
20261023.20Oct 24, 2026 · seen Oct 30, 2026
- Improves session security for organizations using HIPAA compliance<br>- Persists Queue and User list filter selections across app restarts<br>- Applies translation updates across locales.
20261014.19Oct 14, 2026 · seen Oct 19, 2026
- Fixes blank queue/user metrics in five locales (zh-TW, zh-CN, ar, uk, and cs). <br>- Fixes missing definitions in the Alert Details Screen. <br>- Keeps per-queue and per-user metric choices when reopening the dialog by calling the correct multi–media-type save overload.<br>- Applies translation updates across locales.
Genesys Cloud Insights is a business app by Genesys Cloud Services, Inc. with 1,000+ downloads (about 2.5K estimated). +42 installs in the last 7 days. Released Feb 24, 2025. Install growth, rank history, SDKs and ad networks.
From the store listing: “Insights makes it easy to monitor and optimize your contact center in real time.”
