📈Last 7 days+171 installs — 11% slower than the week before (+192) · 23/day since Oct 7
🏆Among Business appstop 2% by installs gained this week (1102 peers growing)
⭐Rating steady at ★ 4.36 since Oct 7
🛠Updatesquiet · updated 36 days ago · every ~1 days (2 updates tracked)
Installs since launch
+631 installs
· +2 ratings
since Oct 7
Update history
26.4.0Oct 7, 2026 · seen Oct 26, 2026
Enhanced Smart Feed visual design<br>Extended Customer Service Management (CSM) capabilities: customers can now browse Products and Entitlements directly from the mobile app<br>Introduced Enterprise Asset Management (EAM) capabilities: agents can now search, view and edit Enterprise Assets<br>Starting with version 26.4, app enforces strict SSL/TLS certificate validation to enhance network security
26.3.3Oct 6, 2026 · seen Oct 15, 2026
General defect fixes and stability improvements, including a resolution for an issue where the Virtual Agent chat would hang indefinitely on a loading spinner when the "Smart Virtual Agent" feature was enabled.
OpenText Service Management is a business app by OpenText Corp. with 100,000+ downloads (about 108K estimated). +171 installs in the last 7 days. Rated 4.4 from 260 ratings. Released Dec 27, 2018. Install growth, rank history, SDKs and ad networks.
From the store listing: “Manage service requests on the go with OpenText Service Management.”
