ServiceNow Agent icon

ServiceNow Agent

ServiceNow
★ 4.2 (5,474 ratings)
⬇ 100,000+ downloads
Est. actual: 470,633
Free
Released: Feb 1, 2019
No in-app purchases
No ads
Rated: Everyone

Signals

4 this week · 2 positive · 1 warning All of this week's signals →
  • 📈Last 7 days +2.1K installs — 24% slower than the week before (+2.8K) · 274/day since Sep 29
  • 🏆Among Business apps top 1% by installs gained this week (612 peers growing)
  • ⭐Rating steady at ★ 4.21 since Sep 29
  • 🛠Updates actively updated · updated 15 days ago · every ~28 days (2 updates tracked)
Installs since launch
0 235K 471K 471K Feb 1, 2019 today
+10,415 installs · +86 ratings since Sep 29
Update history
— Oct 30, 2026 · seen Oct 5, 2026
New<br><br> • Mobile deeplinking support for AIUX URLs<br> • Custom logos in the top navigation bar<br><br>Fixed<br><br> • User logged out and device registration lost on cold launch<br> • Questionnaire Boolean variable text not fully displayed<br> • ‘Closed complete’ button not fully visible<br> • ‘Back’ button unresponsive from KB Article to Virtual Agent<br> • Video thumbnails not displayed on
VARY Oct 2, 2026 · seen Sep 29, 2026
What’s new for Android v22.1.0 <br>New: <br><br>Support for Microsoft Shared Device Mode in Intune apps <br><br>Fixed: <br><br>Barcode scanning issues with Bluetooth scanner <br><br>‘Dismiss’ button is hidden on notifications <br><br>Image size is not reduced on input form screens <br><br>Number inputs incorrectly accept dashes/hyphens between digits <br><br>Empty ‘Building&#39; field appears in
ServiceNow Agent screenshotServiceNow Agent screenshotServiceNow Agent screenshotServiceNow Agent screenshot

ServiceNow Agent is a business app by ServiceNow with 100,000+ downloads (about 471K estimated). +2.1K installs in the last 7 days. Rated 4.2 from 5.5K ratings. Released Feb 1, 2019. Install growth, rank history, SDKs and ad networks.

From the store listing: “ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices.…”