Zoho Desk

Name: Zoho Desk
Rating: 4.43 (2965 reviews)
Author: Zoho Corporation

Zoho Corporation

★ 4.4 (2,965 ratings)

⬇ 100,000+ downloads

Est. actual: 349,370

Free

Released: May 19, 2014

No in-app purchases

No ads

Rated: Everyone

Signals

4 this week · 3 positive All of this week's signals →

📈Last 7 days +1.3K installs — 15% faster than the week before (+1.1K) · 126/day since Sep 29
🏆Among Business apps top 1% by installs gained this week (724 peers growing)
⭐Rating steady at ★ 4.43 since Sep 29
🛠Updates actively updated · updated 6 days ago · every ~36 days (2 updates tracked)

Installs since launch

+5,024 installs · +8 ratings since Sep 29

Update history

2.10.12 Nov 4, 2026 · seen Oct 29, 2026

- Zoho Desk is now compatible with Android 16.

2.10.11 Sep 29, 2026 · seen Oct 18, 2026

- Bug fixes and enhancements

2.10.10 Sep 29, 2026

- You can now associate related tickets using the Parent-Child ticketing system for better context, streamlined responses, and faster ticket resolutions.

Trailer

Zoho Desk is a business app by Zoho Corporation with 100,000+ downloads (about 349K estimated). +1.3K installs in the last 7 days. Rated 4.4 from 3K ratings. Released May 19, 2014. Install growth, rank history, SDKs and ad networks.

From the store listing: “Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to…”