ServiceDesk Plus | On-premises

Name: ServiceDesk Plus | On-premises
Rating: 2.9270833 (1378 reviews)
Author: ManageEngine

ManageEngine

★ 2.9 (1,378 ratings)

⬇ 100,000+ downloads

Est. actual: 262,964

Free

Released: May 6, 2013

No in-app purchases

No ads

Rated: Everyone

Signals

4 this week · 1 positive · 1 warning All of this week's signals →

📈Last 7 days +470 installs — 15% slower than the week before (+555) · 52/day since Sep 30
🏆Among Business apps top 1% by installs gained this week (618 peers growing)
⭐Rating steady at ★ 2.93 since Sep 30
🛠Updates quiet · updated 41 days ago

Installs since launch

+1,914 installs · +19 ratings since Sep 30

Update history

6.4.10 Sep 29, 2026

Version 6.4.10:<br>1. Enable two-factor authentication for module approval actions. This adds an extra layer of security by mandating an additional verification step using the OTP. This feature is portal-specific.<br>2. Base Site now serves as the default site across the application and is listed in the Sites list view.<br>3. Add a custom logo for the mobile application.<br>4. View the approval su

Only the current version so far — new entries appear as the app ships updates.

ServiceDesk Plus | On-premises screenshot

ServiceDesk Plus | On-premises is a business app by ManageEngine with 100,000+ downloads (about 263K estimated). +470 installs in the last 7 days. Rated 2.9 from 1.4K ratings. Released May 6, 2013. Install growth, rank history, SDKs and ad networks.

From the store listing: “Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling…”