ServiceDesk Plus | Cloud

Name: ServiceDesk Plus | Cloud
Rating: 4.45 (13955 reviews)
Author: ManageEngine

ManageEngine

★ 4.4 (13,955 ratings)

⬇ 100,000+ downloads

Est. actual: 264,893

Free

Released: Mar 21, 2013

No in-app purchases

No ads

Rated: Everyone

Signals

4 this week · 2 positive · 1 warning All of this week's signals →

📈Last 7 days +989 installs — 17% slower than the week before (+1.2K) · 137/day since Sep 30
🏆Among Business apps top 1% by installs gained this week (1145 peers growing)
⭐Rating steady at ★ 4.45 since Sep 30
🛠Updates actively updated · updated 29 days ago · every ~40 days (2 updates tracked)

Installs since launch

+5,063 installs · +150 ratings since Sep 30

Update history

6.57.0 Oct 14, 2026 · seen Oct 17, 2026

- Ask Zia Now Supports Dynamic Intent Switching, Agent Invocation, and Individual User Authentication for Connections<br>- Bug Fixes and performance improvements.

6.56.0 Sep 4, 2026 · seen Sep 30, 2026

- Added support for custom menu actions in the Request, Change, and Asset modules.<br>- Added Android Slice support for Add Request, Add Asset, and Pending Approvals through Google Search and other Android surfaces.<br>- Updated the app to support Android 17 changes.<br>- Bug fixes and performance improvements.

ServiceDesk Plus | Cloud is a business app by ManageEngine with 100,000+ downloads (about 265K estimated). +989 installs in the last 7 days. Rated 4.4 from 14K ratings. Released Mar 21, 2013. Install growth, rank history, SDKs and ad networks.

From the store listing: “Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move. With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond. Discover the…”