ServiceDesk Plus MSP icon

ServiceDesk Plus MSP

ManageEngine
★ 1.8 (232 ratings)
⬇ 10,000+ downloads
Est. actual: 37,820
Free
Released: Feb 7, 2014
No in-app purchases
No ads
Rated: Everyone

Signals

4 this week · 2 positive · 2 warnings All of this week's signals →
  • 📈Last 7 days +36 installs — 41% slower than the week before (+61) · 4/day since Sep 30
  • 🏆Among Business apps top 4% by installs gained this week (725 peers growing)
  • ⭐Rating ★ 1.93 → 1.85 since Sep 30 — around the 5.9.7 update (Nov 2, 2026)
  • 🛠Updates actively updated · updated 8 days ago · every ~33 days (2 updates tracked)
Installs since launch
0 19K 38K 38K Feb 7, 2014 today
+162 installs · -1 ratings since Sep 30
Update history
5.9.7 Nov 2, 2026 · seen Nov 6, 2026
Version 5.9.7:<br>1. Compatible with server build 15310.<br>2. Introducing in-app browser support to enhance SAML authentication, ensuring security and compliance with Conditional Access policies.<br>3. SDPMSP-25574: Users can view sign-off details right from the request details page for signed off and closed requests.<br>4. SDPMSP-25595: SAML FQDN issue is fixed.<br>5. SDPMSP-25369: Local Domain
5.9.6 Sep 30, 2026
Version 5.9.6:<br>SDPMSP-25596: Resolved an issue affecting push notification delivery.
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ServiceDesk Plus MSP is a business app by ManageEngine with 10,000+ downloads (about 38K estimated). +36 installs in the last 7 days. Rated 1.8 from 232 ratings. Released Feb 7, 2014. Install growth, rank history, SDKs and ad networks.

From the store listing: “ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your…”